Make conversations flow with AI, purpose-built for your domain
Virtual assistants, digital assistants, chatbots, voicebots, conversational AI. No matter the name, deliver a human-like, interactive customer experience on 30+ messaging channels
Infer what the user is trying to convey
Decipher free text or natural speech based queries using pre-trained Natural Language Understanding (NLU) engine
- Steer the conversation with intent detection : Recognize new and ambiguous requests and classify in pre-trained categories to create an intelligent dialogue
- Identify the tone with sentiment analysis: Comprehend user’s mood and classify into positive, negative or neutral. Identify best course of action and bring in human agents if needed
Build human-like agents with a no-code platform
- Form a FAQ database with doc cognition: Get tweet sized FAQs automatically by ingesting product descriptions, images, blogs and T&Cs
- Leverage utterance generator to train AI: Generate numerous sentence variations with a few base statements
- Train AI on single language, go multi-lingual Process vernacular queries in 30+ languages without having to re-train the AI on every language.
Rich responses that do not feel robotic
- Suggest products and provide information: Aid decision making with relevant product recommendations and a search-like conversational response
- Handle context switches without having to restart : Deliver a smooth experience by retaining context even with complex, mid-way subject switches
- Enable voice within the same conversation: Allow users to switch modalities, and respond in real-time using automated speech recognition
How Will Your Business Benefit?
Sapian's being a penguin it is, gets his fins on any sphere he can help his friends on.
Captivate customers with beautiful images, video tours and conversations to move to the next stage
Captivate customers with beautiful images, video tours and conversations to move to the next stage
Captivate customers with beautiful images, video tours and conversations to move to the next stage
Captivate customers with beautiful images, video tours and conversations to move to the next stage
Captivate customers with beautiful images, video tours and conversations to move to the next stage
Captivate customers with beautiful images, video tours and conversations to move to the next stage
Domain specific AI for multiple industries
No need to plan laborious campaigns at all since the SaaS Chatbot powered by Sapian does it for you through chats. You can even manage visitors from all platforms through a single inbox without even breaking a sweat.
Make online finance easy with AI and 150+ finance intents that automate routine customer interactions across banking, lending, insurance and more - securely and at scale.
Make it super convenient for your users to access services such as Mutual Funds, SIP, Credit Score check, insurance policy purchase and claims settlement.
Deliver expert guidance anytime, anywhere, and sell more with a personalized and easy-to-navigate shopping experience on chat.
Create a direct relationship with your customers, share product information, usage directions, ingredients and more by linking QR codes on packaging and other entry points.
Understand unique requirements and preferences of each customer and propose tailored packages. Increase bookings with personalized deals and offers.
Frequently Asked Questions
All conversations are measured in 24-hour increments, or "sessions", that start whenever the first message is delivered.
Conversations are 24-hours sessions for a user on a given channel. WhatsApp Business API further classifies conversations into two categories that are priced differently:
1. User-initiated, like customer care and general support inquiries.
2. Business-initiated, like post-purchase notifications.
Once you click on “Get Started”, you will be able to book a slot with our sales team who will assist you with the right subscription for your account. You can then easily pay by credit card or bank transfer. You could alternatively reach to our sales representatives directly at info@sapian.ai
In case of specific use-case requirements which require additional work on the product or solution-ing, sapian provides professional services which carry chatbot development costs. Contact us to find out more.
All conversations are measured in 24-hour increments, or "sessions", that start whenever the first message is delivered.
Conversations are 24-hours sessions for a user on a given channel. WhatsApp Business API further classifies conversations into two categories that are priced differently:
1. User-initiated, like customer care and general support inquiries.
2. Business-initiated, like post-purchase notifications.
Once you click on “Get Started”, you will be able to book a slot with our sales team who will assist you with the right subscription for your account. You can then easily pay by credit card or bank transfer. You could alternatively reach to our sales representatives directly at info@sapian.ai
In case of specific use-case requirements which require additional work on the product or solution-ing, sapian provides professional services which carry chatbot development costs. Contact us to find out more.