User Privacy: Sapian’s Top Priority!
From staying compliant to the ever evolving data protection regulations to controlling the access levels of your users, Sapian’s offers enterprise-grade security and everything else to keep your business safe and secure from internal and external data threats.
Add and Change Roles for Users
Rest Assured with Military Grade Security
Stay Compliant to Data Regulations
Delegate Access Levels Based on User Roles
- Quickly add and change roles while also providing employees with varying levels of access based on their roles. Give administrators better visibility and limit access to employees to decrease the risk of breaches and data leakage.
Authenticate Users via Identity Verification
Fret not if your users choose a weak password. By authenticating their identity you can allow your users to verify their identity to gain access to your app and hence mitigate the ripple effect of compromised/weak credentials. Increase employee productivity by allowing employees to use their preferred devices without being tied to the office.
Personalise Messages with Details
WhatsApp Chatbot and Sapian integrations will sync your customer database to retrieve the user’s name, location, and most recent conversation history in order to personalise the messages for each client. Create personalised messages and alter welcome messages to thank consumers via WhatsApp Chatbot.
Protecting Users’ Personal Identifiable Information
Sapian is serious about data protection. We ensure that any information that can be used to identify, contact, or locate an individual, either alone or combined with other easily accessible sources is strictly prohibited to public availability valuing our user privacy.
Do More with Sapian's
Sapian's being a penguin it is, gets his fins on any sphere he can help his friends on.
Create a seamless customer journey by starting to strike a conversation, welcoming your customers, enabling customers to self-serve, and closing the conversation in a meaningful way.
Be available for your customers 24*7, be available everywhere. From Facebook to Whatsapp, Website to In-app, extend your customer support exactly where your customers are.
Compare, and Analyse the performance of your bot with that of your agents with the most insightful chat statistics. You can also retrieve chats using webhook URLs to get customised ad-hoc reports.
Sapian is the best Sales buddy, ever!
No need to plan laborious campaigns at all since the SaaS Chatbot powered by Sapian does it for you through chats. You can even manage visitors from all platforms through a single inbox without even breaking a sweat.
Collect customer details with an ease or in a conversational way
Engage with your customers perspectives through website, Facebook, WhatsApp chatbot
Manage Sales on website, WhatsApp or Facebook - Turn visitors into customers - turn traffic into revenue; Transform conversations to new admission
Show your service catalog to your customers on WhatsApp, Facebook, website.
Engage immediately with your customers using live chat